Who we are

Our website address is: https://silverpear.co.uk.

What personal information we collect and why we collect it

Shop Orders

When you order a product from us we only take enough information to allow us to process the order.

Cookies

If you register for an account with us and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal information and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your information with

To maintain a quality service when you purchase a product from us we share your information with an independent online review platform, who will get in touch with you asking you to review the service we provide. This service is provided by Feefo Holdings Ltd in the United Kingdom. You can view the Feefo Privacy Policy on their website.

How long we retain your information

If you order a product through us we store information pertaining to that order on our system.

If you register for an account while ordering, we also store the personal information provided in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your information

If you have ordered a product with us or have an account on this site, you can request to receive an exported file of the personal information we hold about you, including any information you have provided to us. You can also request that we erase any personal information we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

CONTACT US

Drop us a note and we'll get right back to you.

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